Over the course of a lengthy and successful professional career, Myriam Borg has played a critical role in the creation of the lost money refund industry in both Australia and New Zealand. Ms. Borg has further influenced the expansion of this industry by leveraging her position as general manager and CEO of Create Australia to train and coach agencies specializing in pursuing lost money refunds for consumers. In addition to serving in a position of executive leadership with Create Australia, Ms. Borg is also the author of “The Refund Consulting Program,” a book that has inspired countless others to pursue the lost funds and assets so many Australians and New Zealanders rightfully deserve.
1.What do you do for work?
I’ve served as Create Australia’s general manager and CEO for the past 17 years or so. Create Australia is responsible for the creation of the lost funds industry, a niche training organization, we currently provide training for the lost funds industry for those interested in joining an $80 billion global industry that only continues to grow.
2. Why did you choose to pursue a career in the field in which you currently work?
Once I learned that so many people had funds and assets held in trust and were in need of expert assistance to secure those funds and assets, I immediately jumped at the opportunity to serve as a sort of modern-day Robin Hood by beginning the process of creating an entire industry devoted to securing lost funds and assets. It’s work with purpose!
3. In what way does your professional role make it possible for you to have a positive impact on others?
Our entire business model revolves around the simple goal of helping Australians and New Zealanders. Through our efforts, we have been able to help train highly motivated entrepreneurs who then go on to create agencies that secure the lost funds and assets to which their clients are legally entitled.
4. What is it that you enjoy most about living in New South Wales, Australia?
It is a wonderful place to live and work, and I especially enjoy that there are so many different ways to spend a day no matter what part of New South Wales you happen to be.
5. What do you do for recreation?
I enjoy sailing, and I often work remotely while sailing to and from faraway destinations with my family. I am also a big traveler, and love foreign destinations.
6. If you could travel anywhere outside of Australia, where would you go and why?
I am a beach girl, but I have never been to Hawaii, so I’d like to visit the Hawaiian islands at some point in the near future — it is my understanding that each island has succeeded in preserving its unique cultural identity while welcoming visitors to a place so many regard as paradise.
7. Aussie rules football, cricket, rugby or something else?
I tend to prefer water-sports, but I have attended and enjoyed quite a few cricket matches over the years. My kids enjoy them.
8. Is there an Australian you admire or who has had a profound influence on you personally or professionally? Explain.
Obviously, Robin Hood is not an Australian, but it is the legend of this English folk hero that has had the greatest impact on my professional career in the lost money refund industry.
9. What advice would you give to a first-time visitor to Australia?
I think visitors who really commit to educating themselves on Australia’s culture and history are far more likely to enjoy an enriching experience of Australia, it’s a beautiful country.
10. What is the funniest or strangest question a tourist has ever asked you about Australia?
Although many of my friends and family members have had quite a few interesting and comical encounters with tourists, I have yet to experience anything unexpected or outlandish thus far.